How Super Channel saves 40 hours per month on payroll and HR with Collage

Company

Founded in 2007, Super Channel is a leading Canadian TV broadcast provider headquartered in Edmonton. With four channels including Fuse, Heart & Home, Vault, and Quest, the Super Channel delivers a mix of movies, original series, and wholesome programming to households across Canada. Available through major providers like Rogers, Telus, and Cogeco, and now expanding onto streaming platforms like Amazon, Super Channel continues to adapt to the fast-moving entertainment industry. Super Channel prides itself on providing content Canadians love.

Overview

Valentina has been with Super Channel since 2011, seeing and driving a lot of change in a very dynamic changing industry and landscape. In 2022, Valentina saw an opportunity to simplify the company’s HR and payroll processes, which were split across different platforms and spreadsheets.

By moving to Collage, Super Channel was able to bring payroll, benefits, performance reviews, and employee records into one easy-to-use platform. Payroll that previously took a full day can now be completed in under an hour, while employees can access their own information without needing to go through HR.

The Challenge

Before Collage HR, Super Channel’s HR team relied on a patchwork of systems.

• Payroll through Ceridian: Built for complexity and with clunky workflows, Ceridian was cumbersome for a small team. Payroll reports were slow, and corrections took too long.
  
  
• HR tracked through spreadsheets and intranet tools: Employee documents, surveys, and benefits details were spread across multiple logins and files. Staff frequently forgot passwords and had to come to HR with basic questions.
  
  
• Onboarding and benefits management were manual: Enrolments and terminations meant back-and-forth emails with advisors and RBC, adding to the workload.
  
  

“It wasn’t efficient,” Valentina explained. “Employees had five different logins and still came to me with questions. With Ceridian, I sometimes had to block out a full day just to make sure payroll went through correctly.”

The Solution

In 2022, Super Channel implemented Collage HR to start its transformation to replace its separate tools with a single system.

• Centralized HRIS: Employee documents, pay stubs, T4s, surveys, performance reviews, and announcements are all in one place. Employees no longer need multiple logins to access their information.
  
  
• Benefits integration: Automatic enrolment and terminations through RBC save time and reduce back-and-forth with advisors.
  
  
• Improved engagement tools: Surveys and performance reviews that were once handled in Microsoft are now managed in Collage. The applicant tracking system posts jobs to Indeed and connects to the company website.

• Simplified payroll: Collage Payroll replaced Ceridian with a process that fits a 22-person team. Payroll now takes less than an hour instead of a full day.
  
  

“Collage is intuitive and easy to use. From onboarding to surveys, everything is in one spot. Our employees love it.” Valentina Phavone

Key Benefits

Time savings

Payroll has been reduced from a full day to under an hour. Across all HR tasks, Valentina estimates Collage saves her about one week per month.

Empowered employees

Staff can update their own information, request time off, and access documents like pay stubs and benefits details without asking HR. “Our employees love Collage. They know where everything is and the platform is very intuitive. Our whole team is benefitting from the all-in-one.” Valentina said.

Great support

The Collage team is always looking to help. “From day 1, the Collage team has been great to work with. When onboarding to Collage Payroll, they made sure the process was easy and helped me with year-to-date and ensuring I have the right setup across the board. They are a true partner”, Valentina says.

Growing with the platform

Super Channel continues to add more HR functions into Collage. Performance reviews, surveys, onboarding, and announcements are now part of one system. “The more I explore, the more I find ways to simplify,” Valentina explained. “We are growing and we love that Collage is able to support us and add value across time off, performance reviews, surveys, announcements, hiring and payroll. Collage helps us be better.”

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